Transportation
Shipping Method:
To meet your needs, Jingongssen LLC offers a variety of shipping methods, including well-known international express companies such as DHL, EMS, UPS and Fedex.
Transportation Time:
North America (USA): 7-15 days
Oceania: 5-12 days
Europe: 5-12 days
North America (Canada and Mexico): 7-15 days
South America: 5-12 days
Asia: 5-12 days
Africa: 5-12 days
Freight:
North America (USA): 12AUD
Oceania: 19.66AUD
Europe: 11.1EUR
North America: 13AUD
South America: 12AUD
Asia: 12AUD
Africa: 12AUD
Order Deadline:
To ensure timely processing and shipping, please place your order before 06:00 PM EST (New York Time). Orders after the cut-off time will be treated as orders for the next working day.
Worldwide Shipping:
Jingongssen LLC can ship goods to all over the world. No matter where you are, we will do our best to ensure that your items arrive on time.
Package Tracking:
To provide you with a better service experience, we provide package tracking function. You can always know the location and estimated time of arrival of your package using the tracking number we provide.
Shipping Costs and Duties:
Shipping charges are calculated based on factors such as destination, package weight and volume. On the checkout page, you will be able to clearly see the exact amount of shipping charges.
Please note that you may be required to pay additional duties, taxes, or other applicable fees depending on the customs policy of your destination country.
Order Deadline:
To ensure timely processing and shipment, the cut-off time for orders is 06:00 PM Eastern Standard Time (New York time).
Orders after the cut-off time will be treated as orders for the next working day.
Package lost or Damaged:
Although Jingongssen LLC will take all reasonable steps to ensure the safe delivery of packages, on rare occasions a package may be lost or damaged.
If your package is lost or damaged in transit, please contact our customer support team promptly. We will assist you with any necessary claims or settlements.
Returns and Exchanges:
If the item you receive has any quality issues or is not as described, please contact our customer support team within a certain period of time after receiving the item.
We will assist you with returns or exchanges on a case-by-case basis.
Signing and Inspection:
When you receive your package, be sure to carefully inspect its appearance and integrity in front of the courier.
If the package is obviously damaged or broken during transportation, please contact the courier promptly and record the relevant details. This will help you with subsequent claims or returns
Mailing Method:
Processing time is 3-10 business days (Monday-Friday).
Shipping time is 5-15 business days (Monday-Friday).
Order cutoff is 06:00 PM EST (New York).
Package Tracking:
In order to facilitate you to understand the transportation progress of your package, we provide package tracking service. You can check your order status and tracking number on our website to always know the location and estimated time of arrival of your package..