Terms of Service

Dear user, welcome to luminousspaces! Below are our website terms of service, detailing what you need to know and abide by when using our services:

 

  1. Acceptance and Use of Services:

Thank you for choosing to use our website and related services. By using our Services, you represent that you are of legal age and agree to be bound by our Terms and Conditions.

You need to ensure that the personal information you provide is accurate and are responsible for the security of your account.

  1. Intellectual Property Rights:

All intellectual property rights on our website, including trademarks, copyrights and patents, belong to our brand. You may not use, copy or modify any content on the website in any way without authorization.

  1. User Submissions:

Comments, ratings, feedback or other user-generated content you submit on the Site will be considered non-proprietary and non-confidential. We reserve the right to review, edit or delete your submissions and are not responsible for them.

  1. Privacy Policy:

We take the protection of your personal information very seriously. Please read our Privacy Policy in detail to learn how we collect, use and protect your personal information. We will handle your information in accordance with the privacy policy.

  1. Order and Payment:

Placing an order and making payment indicates your intention to purchase the relevant products. We will do our best to process your order but reserve the right to accept or reject your order.

You are required to provide accurate payment information and are responsible for the fees associated with your payment method.

  1. Shipping and Transportation:

We will arrange shipment of the product as soon as possible and provide appropriate shipping methods. You may be required to pay additional duties, taxes, and other surcharges.

We will do our best to ensure the safe transportation of our products, but we are not responsible for delays, losses or damage during transportation.

  1. Return and Exchange Policy:

Please read our Returns and Exchanges Policy in detail to understand the conditions, requirements and procedures for returns and exchanges. We will provide refund, exchange or repair service according to our policy.

  1. Disclaimer:

We will try our best to ensure that the information on the website is accurate, complete and timely. However, we are not responsible for losses that may result from inaccuracies in information or interruptions in website services.

  1. Product Information and Description:

Provide detailed information, specifications, features and functionality about the product.

Note that product colors, sizes and materials may vary slightly.

  1. After-sales Service and Customer Support:

Describe the after-sales service and customer support channels we offer, such as a customer service hotline, email, or online chat.

Explain how we handle customer questions, complaints and return and exchange requests.

  1. Website Usage Rules:

Describes the rules and codes of conduct that users need to abide by when using the website and related services.

It is emphasized that users are prohibited from publishing false information, infringing on the rights of others, or engaging in illegal activities.